PLEASE READ BEFORE ORDERING:

SHIPPING TIMES: All orders are shipped out no later than one week (7 days) after ordering, weather permitting. Weekend orders are shipped one week (7 days) from the next business day. You will receive a tracking email notification once your order has shipped. Herbs are harvested fresh to order, so weather can cause a delay in shipping times. We will notify you if this occurs.

FRESH HERB SHIPPING: We only ship Fresh Leafy Herbs/Flowers via USPS Overnight or UPS Overnight shipping. If you choose a slower shipping method for fresh leafy herbs/flowers, your order will automatically be canceled. Fresh Herb Roots can be shipped via a slower method at your own risk. We do not refund shipping costs or replace roots that are damaged or unusable from choosing a slower shipping methods.

*Please note that all fresh herbs shipped via USPS Express or UPS overnight will still likely arrive a bit wilted, yet very fresh and perfect for drying, cooking, teas, tincturing and much more.

FRESH HERB HANDLING: PLEASE PLAN AHEAD! Remove your fresh herbs from the bags immediately upon arrival to let them “breathe”. We highly recommend processing your fresh herbs immediately upon arrival. DO NOT keep the herbs inside the original packaging for any amount of time. Moisture builds up inside these bags because of temperature fluctuations during shipment and this can easily cause mold or other damage to your herbs. We do not recommend refrigerating your herbs ever.

ORDER AT YOUR OWN RISK: All shipped fresh herbs are ORDER AT YOUR OWN RISK. There are no guarantees, refunds or replacements for fresh herbs unless special unforeseen circumstances arise. While we take every step to make sure your herbs arrive in good condition, we cannot be responsible for delays in shipping or the resulting herb quality.

BY PURCHASING OUR HERBS FOR SHIPPING, YOU AGREE TO THESE TERMS AND CONDITIONS.